We offer the market leading payroll software solution for recruitment agencies and umbrella companies and QX offers payroll services to a number of high-profile recruitment agencies. It is not surprising therefore that over the last 10 years plus we have had the opportunity to work closely with various teams from QX on many occasions. Having worked on numerous customer transitions to Merit, QX have built the capability to efficiently navigate the challenges that may arise during the process. I have found them to be well versed with all the key points that need attention during the implementation of our solution, and I know that QX can offer constructive support to any business that is planning to implement Merit Payroll.
|As a leading healthcare staffing company with thousands of people working for us on a daily basis, we require a high level of accuracy along with speedy processing. So, when we approached QX, it was a priority for us to find a company that could understand how our business worked. We needed a team that could rapidly grasp our processes and start delivering efficient payroll services. I am pleased to say that QX was able to transition within a short period of time. Over time, I was impressed with their quick response to suggestions for process improvement and the willingness of the team to walk the extra mile to meet our expectations.|
Since contracting QX in summer 2010 I have been really impressed with the “QX approach” towards client accounting services. I believe they are special because they work to achieve the objectives of the client and as part of the UK team rather than just being a support or cost saver. Our Management Reporting has come on a quantum leap since we engaged QX. I would personally like to thank our QX colleagues for their dedication and the quality of work which they have been able to deliver on-time and consistently. It's been a real pleasure working with QX.
Having worked in Healthcare recruitment for over 13 years with another leading Healthcare Recruitment Agency, I have a wealth of experience running a Finance Department based in the UK, overseeing payroll, Credit Control, Sales Ledger and Purchase Ledger. I had previously looked at the potential of outsourcing some of my payroll and accounting functions to India but did not feel this was going to add great value and would have been fraught with problems. Having now been with my current company for 9 months I am very happy to say it is a pleasure working with QX and I have been very impressed with the level of delivery both in accuracy, efficiency and value for money. The QX team are always more than helpful, very professional and accommodating and as a previous sceptic, I can honestly say that I have been converted to outsourcing through QX! The best compliment I can give to the team and the way our relationship works is that they are in effect an extended arm of our business and the relationship is the same as working with internal staff just based in another office.
eg solutions plc outsourced to QX in February 2009 and we have been delighted with the service we receive. Apart from the cost savings this achieved we now have our Monthly Management Accounts produced much more quickly than previously and our processes are applied more rigorously. Outsourcing this aspect of our Finance Team freed up our Financial Controller to work on the more complex accounting policies and allows him to concentrate on providing specialist advice to our business on financial matters.
We were more than pleased with QX’s commitment and quality right from the start, and with their timely and accurate accounting services which have improved our operational efficiency. After working with them smoothly for over a year, we decided to try their credit control services and have been impressed with their performance. Most importantly, our customers have also given us positive feedback.
We're extremely happy with the quality of QX’s services, the willingness of the staff to go out of their way to assist us and the fact that they work seamlessly as a part of our team.